/* PTGKJ 智能客服弹窗 */
#ptgkj-bot-root, #ptgkj-bot-app{all:initial}
#ptgkj-bot-app *{box-sizing:border-box;margin:0;padding:0;font-family:-apple-system,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif}
#ptgkj-bot-app{position:fixed;right:22px;bottom:22px;z-index:2147483000;font-size:14px;line-height:1.6}
/* 气泡 */
#ptgkj-bubble{width:58px;height:58px;border-radius:50%;background:linear-gradient(135deg,#21d4a6,#2aa6f0);display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 10px 30px rgba(45,212,191,.4);position:relative;transition:transform .2s}
#ptgkj-bubble:hover{transform:scale(1.06)}
#ptgkj-bubble .pb-ico{font-size:28px;line-height:1}
.pb-pulse{position:absolute;inset:-4px;border-radius:50%;background:rgba(45,212,191,.5);animation:pb-pulse 2s infinite;z-index:-1}
@keyframes pb-pulse{0%{transform:scale(.9);opacity:.7}70%{transform:scale(1.35);opacity:0}100%{opacity:0}}
/* 面板 */
#ptgkj-panel{position:fixed;right:22px;bottom:22px;width:380px;max-width:calc(100vw - 30px);height:560px;max-height:calc(100vh - 40px);background:#0d1424;border:1px solid rgba(255,255,255,.12);border-radius:18px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 30px 90px rgba(0,0,0,.55);animation:pb-in .25s ease}
@keyframes pb-in{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}
.pb-head{background:linear-gradient(135deg,#0f1a2e,#13233f);padding:14px 16px;display:flex;align-items:center;gap:11px;border-bottom:1px solid rgba(255,255,255,.08)}
.pb-avatar{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,#21d4a6,#2aa6f0);display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.pb-name{color:#eef2f8;font-weight:800;font-size:15px}
.pb-online{color:#9aa8bd;font-size:11.5px;display:flex;align-items:center;gap:4px;margin-top:1px}
.pb-dot{width:7px;height:7px;border-radius:50%;background:#2dd4bf;display:inline-block;animation:pb-blink 1.6s infinite}
@keyframes pb-blink{50%{opacity:.35}}
.pb-close{background:none;border:none;color:#9aa8bd;font-size:16px;cursor:pointer;margin-left:auto;padding:4px 6px}
.pb-close:hover{color:#fff}
.pb-msgs{flex:1;overflow-y:auto;padding:16px 14px;display:flex;flex-direction:column;gap:10px;scrollbar-width:thin}
.pb-msgs::-webkit-scrollbar{width:5px}
.pb-msgs::-webkit-scrollbar-thumb{background:rgba(255,255,255,.15);border-radius:3px}
.pb-msg{display:flex;max-width:100%}
.pb-bot{justify-content:flex-start}
.pb-user{justify-content:flex-end}
.pb-bub{max-width:82%;padding:10px 14px;border-radius:14px;font-size:13.5px;word-break:break-word}
.pb-bot .pb-bub{background:#16223a;color:#e6ecf5;border:1px solid rgba(255,255,255,.07);border-top-left-radius:4px}
.pb-user .pb-bub{background:linear-gradient(135deg,#21d4a6,#2aa6f0);color:#03181c;font-weight:600;border-top-right-radius:4px}
.pb-bub a{color:#5eead4;text-decoration:underline}
.pb-typing span{display:inline-block;width:6px;height:6px;border-radius:50%;background:#9aa8bd;margin:0 2px;animation:pb-ty 1.2s infinite}
.pb-typing span:nth-child(2){animation-delay:.2s}
.pb-typing span:nth-child(3){animation-delay:.4s}
@keyframes pb-ty{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}
/* 快捷问题 */
.pb-quick{display:flex;flex-wrap:wrap;gap:7px;padding:8px 14px 4px;border-top:1px dashed rgba(255,255,255,.08)}
.pb-quick button{background:rgba(45,212,191,.08);border:1px solid rgba(45,212,191,.3);color:#5eead4;font-size:12px;border-radius:999px;padding:5px 12px;cursor:pointer;transition:background .15s}
.pb-quick button:hover{background:rgba(45,212,191,.18)}
/* 输入行 */
.pb-input-row{display:flex;gap:8px;padding:12px 14px;border-top:1px solid rgba(255,255,255,.08);background:#0f1828}
#ptgkj-input{flex:1;background:#0a0f1c;border:1px solid rgba(255,255,255,.14);color:#eef2f8;border-radius:10px;padding:10px 14px;font-size:13.5px;outline:none}
#ptgkj-input:focus{border-color:rgba(45,212,191,.5)}
#ptgkj-input::placeholder{color:#5c6b82}
#ptgkj-send{background:linear-gradient(135deg,#21d4a6,#2aa6f0);color:#03181c;border:none;border-radius:10px;padding:0 18px;font-weight:800;font-size:13.5px;cursor:pointer}
#ptgkj-send:hover{filter:brightness(1.08)}
@media(max-width:480px){#ptgkj-panel{right:10px;bottom:10px;width:calc(100vw - 20px);height:calc(100vh - 20px);border-radius:14px}}